Business Input - Active management of workplace stressors
Expectation
Exposures to stress causing factors, such as: noise; atmospheric contaminants; authoritarian supervision; high pressure tasks, etc. are well controlled
Specification
Requirements:
Regular communication sessions are held between line personnel and more senior personnel on site to identify (and correct) any emerging conditions that will increase stress
Training modules addressing personal stress management techniques are run on a regular basis
Work area standards are set, and regularly monitored
Where removal of work environment stressors is not possible then appropriate PPE is provided
Implementation
Workers and supervisors are trained in techniques to minimise unhealthy levels of stress
Communication sessions are held on a regular basis
Workplace inspections are conducted regularly
Personnel in work areas use appropriate PPE to minimise health and stress impacts
Monitoring
Supervisor and others inspections confirm status of work areas and appropriate use of PPE (with records made and document controlled)
Training records are kept and used to trigger refresher training as appropriate
Work area testing/surveillance records are reported to senior personnel and non-conformances reacted to as appropriate