Business Input - Predictable shift rosters, resource allocation and work plans
There are predictable shift rosters and people are provided early warning of any impending changes to their roster
Work plans are constructed to minimise the number of safety critical (high consequence) tasks being performed on the night shift
Resource levels are determined by analysing business goals, which leads to identifying required tasks that are matched to numbers of skilled workers and other inputs needed to complete them.
Planning processes allocate workers, including making an allowance for leave provisions, absenteeism, supply interruptions, etc.
These processes and site requirements for fatigue and production controls are documented and included in training resources for planners and superintendents – Any significant interruptions to processes which means that changes are needed to one or more worker’s rosters triggers a formal change management process that communicates requirements, confirms there are no alternatives to roster changes and executes the change in a methodical and rigorous manner
Planners/Superintendents are trained and assessed in required skills for planning
Rosters are developed in line with site requirements (and with consultation) by planners/superintendents
Workers report for work, or are covered by on-shift workers each working day
Upsets that require additional resources are managed through the change management process to meet site requirements
Training records are kept and refresher courses run as required to maintain planning skill levels on site
Hours of work reports are summarised and regularly reviewed by senior site personnel
Change management records are kept, regularly audited and reviewed to confirm that site requirements for worker rosters are not being compromised due to short term issues